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Orders are processed in 2 to 3 business days and ship from Atlanta, GA. We don’t ship on weekends or holidays.

Standard shipping is free on orders of $275 or more. Otherwise, Standard (3 to 5 business days) is $12, Priority (2 to 3 business days) is $17, or $12 on orders of $275 or more, and Express (1 to 2 business days) is $35.

You’ll get tracking by email as soon as your order ships. You can also look it up on our Track your order page.

Returns are for unopened hair only, within 14 days of delivery. Because hair extensions are a hygienic product, we can’t accept hair that has been opened or unraveled.

Eligible returns receive store credit. We’re unable to offer cash refunds.

No. Wigs and custom orders are final sale.

Email info@kayesfabhair.com or call 844-615-HAIR (4247).

Yes. It can be professionally colored up to shade #613, and it’s heat-safe up to 450°F.

Yes. Every texture is heat-safe up to 450°F, and the waves and curls come back after washing.

With proper care, 6 months to a year. Wash and deep condition at least once a week, and detangle before you wash.

Some shedding is normal with human hair. Keep it minimal by washing and deep conditioning at least once a week, and don’t cut your wefts: seal them instead.

Lengths are measured stretched straight. Body Wave falls about 2 in shorter, Loose Curly about 4 in shorter and Kinky Straight a little shorter, so size up if you want the length you see.

Each bundle is 3.2 to 3.5 oz.

For a natural look: 2 bundles for 12 to 16 in, 3 for 18 to 20 in, and 4 for 22 to 28 in. For a fuller look, add 1 bundle. The bundle guide works it out for you.

Same lengths give the fullest, most even finish. The blended 16 + 18 + 20 in set gives softer, layered ends.

Yes. The Signature Set comes blended at 16 + 18 + 20 in, or pick any 3 single bundles in any lengths and get $15 off.

Signature Sets go up to 24 in, and at 22 and 24 in most installs add a 4th bundle. For 26 or 28 in, buy single bundles: 4 for a natural look, 5 for extra full.

With a closure, the closure covers your part. With leave-out, your own hair blends at the part, so no closure is needed. Not sure? Most first-timers choose a sew-in with a closure. It’s the easiest to blend.

Closures come in the same virgin hair for Ansley, Monroe and Tremé: 5x5 or 2x6 HD lace, 4x4 lace and 4x4 silk base.

Our Monroe Closure Wig is made with 2 to 4 bundles, depending on the length, so plan on the same for a closure wig.

Each pack has 75 pieces, 50% more than the standard 50, so you need fewer packs. Miracle Knots: 2 packs for 14 to 20 in, 3 packs for 22 in. Traditional crochet: 3 packs for 14 to 20 in, 4 packs for 22 in.

Yes. Choose Shop Pay at checkout to pay over time. Our Shop Pay page explains the plans.

Rates from 0-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. State notices to consumers: affirm.com/licenses.

Yes, Fab Rewards. Earn 100 points when you join, earn points every time you shop, and redeem points for exclusive discounts.